Privacy Policy

At Kanayaa, accessible from https://kanayaa.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address
  • Payment-related information (processed securely via third-party payment gateways)
  • Order history and transaction details
  • Device information such as IP address, browser type, and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding orders, support, or updates
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements
  • Prevent fraud and unauthorized transactions

3. Payment Information

All online payments on Kanayaa are processed securely through Razorpay.
We do not store or have access to your complete card, UPI, or banking details.

Payment data is handled in accordance with Razorpay’s privacy and security standards.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

  • Payment service providers (such as Razorpay)
  • Shipping and logistics partners
  • Government or legal authorities when required by law

All third parties are obligated to keep your information secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

Kanayaa reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: kanayaa.by.dr.kp@gmail.com
Phone: +91-9956837959
Address:

Kanayaa - Skin Clinic By Dr. Kanika Popli
Anandlok Hospital, New Cantt Road
Opp. Sagar Shree, Near DIG Office
Bansgaon Colony, Paidleganj
Gorakhpur, Uttar Pradesh – 273001
India