Terms and Conditions

Welcome to Kanayaa. By accessing or using our website https://kanayaa.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services or placing an order.

1. General

Kanayaa is an online platform offering skincare and beauty products. By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a legal guardian.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

  • All products displayed on the website are subject to availability.
  • We make every effort to display accurate product descriptions, images, and pricing. However, slight variations may occur.
  • Kanayaa reserves the right to discontinue or modify products without notice.

3. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Payments are processed securely through Razorpay and other authorized payment gateways.
  • We do not store or process your card, UPI, or banking details on our servers.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.
  • Kanayaa reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
  • In case of order cancellation after payment, the refund will be processed as per our Refund & Cancellation Policy.

5. Shipping & Delivery

  • Shipping timelines and delivery details are mentioned in our Shipping & Delivery Policy.
  • Delivery timelines may vary based on location, courier partner, or unforeseen circumstances.

6. Returns & Refunds

  • Returns, refunds, and cancellations are governed by our Refund & Cancellation Policy, available on the website.
  • Refunds, if approved, will be credited to the original payment method within the specified timeframe.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Kanayaa and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or exploit any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Upload or transmit harmful or malicious content
  • Violation of these terms may result in termination of access.

9. Limitation of Liability

Kanayaa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All products are intended for external use only unless stated otherwise. Please read product labels carefully and consult a professional if required.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Uttar Pradesh, India.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

📧 Email: kanayaa.by.dr.kp@gmail.com
📞 Phone: +91-9956837959

🏢 Address:

Kanayaa - Skin Clinic By Dr. Kanika Popli
Anandlok Hospital, New Cantt Road
Opp. Sagar Shree, Near DIG Office
Bansgaon Colony, Paidleganj
Gorakhpur, Uttar Pradesh – 273001
India